Guest Services

When you stay with us you stay with friends. From our dedicated and experienced guest services and concierge team you will receive individual service tailored to your specific holiday needs all year round. Take advantage of our extensive pre-arrival planning and assistance to get access to exclusive discount offers, saving you time and money.
See the links and pages below for more information on all our services, or Click here to download our full 2010-2011 Guest Services Guide.

Country Resort Concierge and Ski Shuttle

- On-site concierge, 24 Hours in Winter

- Ski Shuttle route and time table (Private shuttles available)

- Baby Sitting

- Restaurant reservations/recommendations

- Onsen Guide and recommendations

- In Chalet Dining

- Grocery Orders

- In Chalet Massage

 

Airport Transfers and Car Rental

- Skybus

- Resort Liner

- Toyota Rental

- Train

 

Winter

- Lift Passes

- Equipment Rental

- Group Ski / Snowboard School

- Private Lessons

- Ski Tours and Guides

- Snowmobile Tours

 

Summer 

- Ratfing

- Golf

- BBQ

- PURE

- Cycling